Terms of Service
Last Updated: 18th May 2026
Overview
This website is operated by AJH Brands Ltd, trading as Gloagi. Throughout the site, the terms “we”, “us”, and “our” refer to Gloagi.
By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, together with any additional policies referenced on our website, including our Privacy Policy, Refund Policy, and Power Down Sleep Guarantee.
If you do not agree to these Terms of Service, you must not use this website.
We reserve the right to update or modify these Terms of Service at any time. Continued use of the website following any changes constitutes acceptance of those changes.
1. Online Store Terms
By using this website, you confirm that:
- You are at least 18 years old or the age of majority in your jurisdiction
- The information you provide is accurate and complete
- You will not use our products or website for any unlawful purpose
- You will not attempt to interfere with the security or operation of the website
You must not transmit any viruses, malware, or harmful code through our website.
We reserve the right to refuse service, terminate accounts, or cancel orders where misuse, fraud, or suspicious activity is suspected.
2. Product Information
We aim to ensure that all product descriptions, pricing, images, and information displayed on our website are accurate and up to date.
However:
- Product images are for illustrative purposes only
- Colours may vary depending on screen settings
- We do not guarantee that product descriptions or website content will always be error-free or current
Food supplements should not be used as a substitute for a varied, balanced diet and healthy lifestyle.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
If you have a medical condition, are pregnant, breastfeeding, taking medication, or have concerns regarding ingredients, you should consult a qualified healthcare professional before use.
3. Orders & Payments
All orders are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Restrict orders that appear fraudulent or intended for resale
If an order is cancelled after payment has been processed, a refund will be issued to the original payment method.
Prices are displayed in GBP (£) and may be updated at any time without prior notice.
Payment information is processed securely through third-party payment providers. We do not store full payment card details on our servers.
4. Shipping & Delivery
Estimated delivery times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by:
- Courier disruptions
- Customs delays
- Incorrect delivery information provided by the customer
- Circumstances outside our reasonable control
Risk in products passes to you upon delivery.
5. Refunds & Returns
Returns, refunds, and guarantee claims are governed by our Refund Policy and Power Down Sleep Guarantee.
Please review these policies before making a purchase.
6. Intellectual Property
All content on this website, including but not limited to:
- Text
- Images
- Branding
- Logos
- Product designs
- Graphics
- Website content
is the property of Gloagi or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
7. Third-Party Services & Links
Our website may contain links to third-party websites or services.
We are not responsible for:
- The content of third-party websites
- Third-party privacy practices
- Third-party products or services
Your use of third-party websites is at your own risk.
8. Limitation of Liability
To the fullest extent permitted by law, Gloagi shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- Use of our website
- Use of our products
- Delays or interruptions to the website
- Errors or inaccuracies in website content
Nothing in these Terms excludes liability that cannot legally be excluded under UK law, including liability for fraud, death, or personal injury caused by negligence.
9. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may suspend, withdraw, or modify the website or parts of it without notice.
10. Privacy
Your use of this website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how your personal information is collected and used.
11. Governing Law
These Terms of Service are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Gloagi
AJH Brands Ltd
3rd Floor, 86-90 Paul Street
London
EC2A 4NE
United Kingdom
Company Registration Number: 17040981