Shipping Policy
At Gloagi, we aim to process and deliver your order as quickly and smoothly as possible.
UK Shipping
We currently deliver exclusively within the United Kingdom.
Delivery Times
- Standard Delivery: 2–4 working days
- Orders are typically processed within 1 working day
- Orders placed on weekends or public holidays will be processed on the next working day
Please note that delivery timeframes are estimates and may occasionally vary during busy periods or due to courier delays outside of our control.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information where available.
Shipping Providers
We work with trusted UK delivery partners to ensure orders are delivered safely and efficiently.
The delivery provider used may vary depending on your location and selected delivery option.
Delivery Delays
While we always aim to deliver within the estimated timeframe, delays can occasionally occur due to:
- High seasonal demand
- Weather conditions
- Courier service disruptions
- Incorrect delivery details provided at checkout
Gloagi cannot be held responsible for delays caused by circumstances outside of our reasonable control.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are entered correctly at checkout.
We are not responsible for orders delayed, lost, or delivered incorrectly due to inaccurate or incomplete information provided by the customer.
Lost or Missing Orders
If your order has not arrived within 7 working days of dispatch, please contact our support team at support@gloagi.com and we will investigate the issue with the delivery provider.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at: